Leave one workflow and your number. The AI identifies itself, asks a few focused questions and prepares a structured brief.
The work a call or chat leaves behind becomes one tracked item, with an owner and a next action.
A call or a chat opens an item on the board AI staff and your team both look at.
The status on the item says whose turn it is next, so the work sits in one place.
AI staff works the items assigned to it and keeps the queue moving.
People pick up where AI staff left off, with the full story already attached.
What teams ask when they first hear about a shared board for AI staff and people.
No. It tracks calls, chats and follow-ups as items with a status, an owner, notes and a next action. Pipeline, contracts and billing stay in the systems that hold them today.
The customer is in Co-chat, and the unit of work is a message thread. The customer is not in Co-Desk, and the unit of work is an item with an owner, a status and a next action. A thread in Co-chat can leave an item on the board, for example a replacement to ship after a customer reports a missing part.
Co-Desk is built on Frappe, an open-source platform. DRING already uses it internally to track work that AI and people share. AI staff and your team work on the same board, with the same statuses and the same items.
No. It works alongside the systems your team already runs. Connect keeps items and outcomes in sync with them, so nothing lives only on the Co-Desk board.
Co-Desk is coming soon. Join the waitlist below with a work email, and we will write to you when it is ready to try.
Leave a work email and we will let you know when Co-Desk is ready to try. No commitment, just a heads-up.